Payment Methods & Payment Security

1. Booking enquiries and payment confirmation

Submitting an enquiry on our website does not constitute an immediate booking or payment. We first confirm availability and send you a written booking confirmation with the applicable price, payment instructions and due dates.

2. Payment by bank transfer (EUR)

Guests may pay by bank transfer using the bank details stated in their booking confirmation or invoice. Please include the booking reference provided to you. Any transfer or intermediary-bank fees charged by your bank are borne by the payer, unless otherwise agreed in writing.

3. Payment schedule

For our standard cruise booking terms, a 30% non-refundable deposit is payable within five days of written booking confirmation. The remaining balance is payable no later than 60 days before departure. For bookings made within 60 days of departure, the payment schedule will be specified in the written confirmation. Any programme-specific conditions or mandatory consumer rights take precedence where applicable.

4. Visa and Mastercard payments

We accept Visa and Mastercard credit and debit cards as regular payment options for Croatia Cruise bookings. Card payment can be especially convenient for international guests who prefer not to arrange an overseas bank transfer.

After cruise availability and booking details are confirmed, our team will provide the instructions needed to complete your card payment securely. You do not need to pay when submitting an enquiry, and this website does not charge your card directly through an online checkout.

For your security: Never send your full card number, CVV/CVC security code, PIN or passwords by email, WhatsApp or through an enquiry form.

5. Currency and exchange rates

Our cruise prices and invoices are issued in euro (EUR). If your bank account or card is denominated in another currency, your bank or card issuer may apply exchange rates and additional charges. Croatia Cruise does not control those conversion rates or fees.

6. Important information

A booking is subject to written confirmation and the applicable Terms & Conditions. Please review the final offer before making any payment. For questions about payment, please contact us directly.